Articles on: General Site & Chat Issues

Error Code: An invalid response was received from the upstream server

Error Code:

"message": "An invalid response was received from the upstream server"

When It Happens:
This error typically appears when attempting to log in, most often through Gmail authentication.


How to Fix It

Step 1: Wait and Retry

This issue is usually caused by a temporary outage on the authentication servers (Google or JanitorAI-side).
There is no need to adjust settings or accounts — this is a temporary issue and usually resolves itself quickly.

Updated on: 25/07/2025