Articles on: General Site & Chat Issues

Error: Rate Limit/Network Error

If you're encountering a "Rate Limit" or "Network Error" while using JanitorAI, especially when using models like DeepSeek or other proxies, follow the steps below to resolve the issue.


Common Cause

This issue often arises from proxy-related problems with services like DeepSeek or Claude, especially when their servers are down or overloaded.


Step-by-Step Fix

Step 1: Identify Proxy Use

Are you using a proxy model (e.g., DeepSeek, Claude)?

  • If YES:
    • Switch to the JLLM model temporarily and see if the issue persists.
    • If it works, the issue is with the proxy server (likely temporary).
    • Wait 24 hours, then check again. If the problem continues, move to Step 2.


Step 2: Clear Browser Cache & Cookies

Clear your browser's cache and cookies, then retry.


Step 3: Try Incognito/Private Mode

Open an Incognito or Private Window in your browser and check if the issue persists.


Step 4: Try a Different Browser

Use a different browser such as:

  • Chrome
  • Firefox
  • Opera
  • Brave
  • Edge


Step 5: Toggle Your Internet Connection

Turn your Wi-Fi off and back on.

(If on mobile, toggle Airplane Mode briefly.)


Step 6: Check VPN Usage

Ask: Are you using a VPN?

  • If YES: Turn the VPN off and test again.
  • If NO: Try using a VPN to see if it helps.
Recommended free VPN: Proton VPN

Updated on: 29/07/2025

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