> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.janitorai.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# FAQ: Subscription - Janitorai+

### Does JanitorAI have a subscription plan?
Yes! We have a premium subscription called [Janitor+](https://janitorai.com/plus)!

### What does Janitor+ include?
Janitor+ gives you everything you currently have in our free tier, plus:
* 5x more context for better memory
* Priority access for faster replies
* Monthly swipes with our best models
* A golden username and checkmark next to your name
* Comment react emojis

### What is included in the free tier?
Our free tier remains as you always knew it! It includes:
* Unlimited chats with millions of bots
* Access to standard chat models
* Context limit of around 9k tokens

### Will the free disappear?
No. We will always keep a free option available for everyone.

### How can I cancel my subscription?
On web:
* Go to your settings
* Select "Billing"
* Select "Manage Subscription"
* You'll be redirected to the Stripe Billing page, where you can cancel anytime
On iOS or Android (App):
* The App Store (iOS)
* Google Play (Android)
⚠️ App-based subscriptions cannot be canceled from the web.
 
|| **Note:** If you cancel, your subscription will remain active until the end of the current billing period. After that, your account will automatically revert to the free tier.

### Will JanitorAI have access to my card details?
No. All payments are securely handled by Stripe.
We do not see or store your card information.

### Where can I get help with my subscription or billing issues?
If you experience any issues with your subscription or payments, contact our billing support at: billing@janitorai.com; make sure to include the email associated with your account so that we can locate your subscription.

For any other issue that is unrelated to subscriptions or billing issues, please reach out to: support@janitorai.com.

### Can I get a refund?
Subscriptions are generally non-refundable, except where required by our [Terms of Service](https://janitorai.com/term) or applicable law.
If you believe there's an issue with your subscription, please contact us at billing@janitorai.com

| Changelog: June 24, 2026 -- Add "Golden Username" and "Comment react emojis" to JanitorAI+ perks.