Hey...hey you...yeah, you over there....welcome to the janitorai help desk

So....need some help, huh? You've come to the right place

Here you'll find our growing library of articles that are all written with one thing in mind - to help you have the best experience possible on janitorai. We're already so fortunate to have an incredible number of fantastic creators, and over 1.4million public bots, with more being added every day!

This is still a new industry...it's ok to feel like a beginner!

We all started out somewhere. Even the mysterious Shep (although there are rumors that he may be a far more advanced AI himself, but uh...we uh...we definitely are publicly stating that they're just rumors. No truth at all. Nope) was a beginner once. But that's why we're here to help!

Our lovely little chatbot, what a handsome little thing

We've put a lot of effort, and will continue to do so, into our customer service chatbot. It can help you with policy questions, CSS advice, character building, explain LLMs, proxies, troubleshooting - honestly, it's a pretty great feature to have! We've poured hours and hours of testing and training into it. And it's actually very accurate!

Most.....of the time. We've noticed a couple of things that we haven't managed to iron out yet. So here are some helpful bits of advice:

1. Sometimes the little guy gets too enthusiastic and loses its train of thought. The message may cut off. If that happens, just tell it 'Hey, you got cut off', and it should send you the full message!
2. It's pretty great at policy. BUT, it's not so good if you ask it about very specific characters. If you want to ask about aging a character up, it performs much better if you ask about aging up criteria, or if you want to create a NSFW Pokémon bot, ask it what the rules are around that are, instead of asking about that one specific Pokémon you're thinking of.
3. Some topics and themes are very nuanced, and it does do a pretty good job. However, other things it can definitely struggle with, so if you're a creator with a question around heavy consent themes, or you just feel like it isn't giving you a consistent answer, best to speak to one of our human agents. (Definitely human. We are meat potatoes like yourself.)

But! We don't just have the bot! We have a growing library of articles, including yes - expanded content guides!

We're starting out with over 70 articles, and that's going to keep on growing. We intend for this to become a veritable Great Library of Alexandria! So if you want to read for yourself, please enjoy the guides and troubleshooting articles we have gathered here. Our incredible community is also helping out, we're always so grateful to them!

The search AI

We also have a great search option - if you open the chatbot and click on search, it'll bring up an AI assisted search engine that goes through all of our articles and can answer you, while also showing you bigger sections of relevant articles, which it also links to.

So there we go, enhance your knowledge, and go...go to the bots with greater wisdom and confidence than ever before!

Updated on: 02/08/2025