Proxy Error Messages
Troubleshooting Deepseek via Openrouter
If you're encountering errors when using DeepSeek models through OpenRouter, here’s a breakdown of common error codes, their causes, and how to fix them. ERROR 400: Bad Request Cause: Incorrect proxy settings. Fix: Double-check the model name, proxy URL, and API key for any extra spaces or typos. Correct Model Names: R1 Free: deepseek/deepseek-r1:free R1 Paid: deepseek/deepseek-r1 V3 Free: deepseek/deepseek-chat-v3-0324:free V3 Paid: deepseek/dSome readersOpenRouter Errors
If you're encountering errors while using OpenRouter models on JanitorAI, this guide covers common error messages, their causes, and how to resolve them step-by-step. General Connection Error Error Message: “A network error occurred, you may be rate limited or having connection issues: NetworkError when attempting to fetch resource (unk)” Fix: Refresh the JanitorAI page after setting up your proxy. Ensure your API URL is correct (watch for double slashes or rSome readersDeepSeek Content Refusal
If you're receiving the error message: “I cannot generate that content.” from a DeepSeek model, here are a few steps you can follow to try and bypass or resolve the restriction. Step-by-Step Troubleshooting Step 1: Check Your Proxy Settings Make sure the Model in your JanitorAI Proxy Settings is not set to an OpenAI Preset. If it's correctly set to a DeepSeek model, proceed to the next step. Step 2: Clear Policy Mentions Delete any previous mesFew readersTroubleshooting DeepSeek Errors via Chutes
Help Article: Troubleshooting DeepSeek Errors via Chutes Provider If you're using DeepSeek models through the Chutes provider and encounter errors, here’s a guide to help you understand and resolve the most common issues. PROXY ERROR 401: "detail":"Invalid token." Cause: Your API key is incorrect. Fix: Make sure you've pasted your API key exactly as provided. Remove any extra spaces before or after the key. PROXY ERROR 404: "detail": "model nFew readers
Error Messages
Error: Rate Limit/Network Error
If you're encountering a "Rate Limit" or "Network Error" while using JanitorAI, especially when using models like DeepSeek or other proxies, follow the steps below to resolve the issue. Common Cause This issue often arises from proxy-related problems with services like DeepSeek or Claude, especially when their servers are down or overloaded. Step-by-Step Fix *Few readersError Code: Your account must be at least 30-days old
Error Message: Your account needs to be at least 30 days old to interact with this creator. What It Means: This error is shown when a creator has enabled an account age restriction on their bots. Only users with accounts that are 30 days or older are allowed to interact with their content. ⚠️ Note: This feature is used by creators to limit access to their bots, typically to reduce spam, alt accounts, or misuse.Few readersError Code: Unauthorized
Help Article: Error – “Unauthorized” Error Message: Unauthorized What It Means: This error generally indicates an issue with your login session, authentication token, or network configuration. It may be caused by cookies not refreshing properly, browser-related bugs, or access being blocked via IP. Tech Support Steps: Step 1: Log out and then log back in.Few readersError Code: You cannot interact with this account
Error Message: An error occurred (usr2.2025-05-16.4f17bcd84): you cannot interact with this account What It Means: This message means that you've been blocked from interacting with the bot or account created by that specific creator. ⚠️ Note: This is a creator-level block. There is nothing we can do to reverse or bypass this.Few readersError Code: 403
This error can appear in different scenarios. Here’s how to troubleshoot based on when it occurs. If You See This While Posting a Comment or Review: You're likely being blocked by the content filter. Certain words — even common ones like “fuck,” “shit,” “kink,” and others — can prevent your comment or review from being posted. 🔒 Tip: Try rephrasing or removing any strong lanFew readersError Code: 502
What It Means: This error typically occurs when the chat system on the website is having temporary issues, even if the rest of the site appears to be working normally. How to Fix It Step 1: Wait This is a temporary server-side issue. There is nothing you need to do — it will resolve on its own, usually within a short time. Please check back after a few minutes. If the issue persists for an extended period, feel free to reach out to customer service.Few readersError Code: Raw HTML - <DOCTYPE html>
Displays Raw HTML (<!DOCTYPE html<html lang="en"<head>...) What It Means: This is not a user issue—it typically means something went wrong server-side, or with your connection to it. How to Fix It Step 1: Review the <titlesection of the HTML error page. It can give quick context. Based on what you find: Common Title Indicators & What To DoFew readersError Code: 1033
What It Means: This error typically occurs when the chat system on the website is having temporary issues, even if the rest of the site appears to be working normally. How to Fix It Step 1: Wait This is a temporary server-side issue. There is nothing you need to do — it will resolve on its own, usually within a short time. Please check back after a few minutes.Few readersError Code: An invalid response was received from the upstream server
Error Code: "message": "An invalid response was received from the upstream server" When It Happens: This error typically appears when attempting to log in, most often through Gmail authentication. How to Fix It Step 1: Wait and Retry This issue is usually caused by a temporary outage on the authentication servers (Google or JanitorAI-side). There is no need to adjust settings or accounts — this is a temporary issue and usually resolves itself quickly.Few readers
Missing Bots From Search Results
Missing or Blocked Bots If certain bots are missing from your search results or profile—but are visible on another account—please check your Blocked Tags. Bots with tags matching those you've blocked will be hidden from view (this affects written tags in a bot’s bio page). To check or update your blocked tags: On PC: Click your profile picture in the upper right corner. On Mobile: Tap your profile picture in the bottom right corner. Select Blocks, or go to SettingsFew readersMissing Chats
Missing chats If you're not seeing your chats in a roleplay: Send a message in the affected chat. Refresh the page — this often resolves the issue. If the issue persists, please note that we may not be able to recover the missing data. Occasionally, chats can be lost during server migrations, and unfortunately these cannot be restored. Also for some actual missing chats from 2023-2024 they just havent completed a database migration but we expect them to be added back to our main daFew readers