• How do I delete my account?

  How to delete your account To delete your account, follow these steps: Go to Settings Open the Security tab Scroll down to the bottom of the page Click on "Delete account" Follow the on-screen instructions As part of the process, you will receive a 6-digit one time verification code (OTP) You must enter this code to confirm and complete your account deletion request. Important! You must have access to the email address associated with your account to cSome readers

• My account was banned

  What can you do? If your account has been banned from our site, you may submit a ban appeal. Before doing so, it's important to confirm that your account is actually banned. Some technical issues are often mistaken for bans and can be resolved without contacting support. Issues commonly mistaken for bans: 1. A "blocked" text showing up on your bots This is not a moderation action. It means you have blocked a tag of word that is also used on your own bot. As a resulFew readers

• Age Verification for Australia, Brazil, and the UK

  What it means, how it works, and how your privacy is protected Overview Users connecting from IP addresses in Australia, Brazil, or the UK will need to complete a one-time age verification to access JanitorAI. This is a legal requirement — not a product choice. If you are outside these countries, nothing changes for you. || This change will rollout on April 24th, 2026. UK verification rolls out on June 15th, 2026 Affected Regions and Laws | Australia | Brazil | **United KingFew readers

• I'm not receiving my verification code (OTP)!

  Not receiving the verification code (OTP)? If you're not receiving your code, try the following: Check your spam/junk and promotions folders Make sure your inbox is not full Confirm that emails from support@janitorai.com are not blocked or filtered Wait a few minutes and try again, as delivery may be delayed Try again using a different browser or device Ensure you are checking the correct email address linked to your account || Our customer suppFew readers

• How do I change my email or password?

  How do I change my email or password? You can update your email address or password at any time through your account settings. Accessing your security settings Go to Settings Open the Security tab On this page, you can manage your sign-in methods and account security options. Managing Sign-in methods You can connect multiple sign-in methods to your account, including: Email (standard email + password) Google Apple Discord X (formerly Twitter) YouFew readers

• How can I get verified as a creator?

  How can I get verified and receive my blue checkmark? To receive the "verified" creator badge, you can visit your settings, under verification to: Check your current eligibility Track your progress toward the application requirements Submit a verification application View your application status and history What does the verification badge mean? The creator verification badge indicates that Janitor has confirmed an account as an established creator on the platform. It does notFew readers